Archive for the ‘teacher training’ Category

by Philip Kerr & Andrew Wickham

from IATEFL 2016 Birmingham Conference Selections (ed. Tania Pattison) Faversham, Kent: IATEFL pp. 75 – 78

ELT publishing, international language testing and private language schools are all industries: products are produced, bought and sold for profit. English language teaching (ELT) is not. It is an umbrella term that is used to describe a range of activities, some of which are industries, and some of which (such as English teaching in high schools around the world) might better be described as public services. ELT, like education more generally, is, nevertheless, often referred to as an ‘industry’.

Education in a neoliberal world

The framing of ELT as an industry is both a reflection of how we understand the term and a force that shapes our understanding. Associated with the idea of ‘industry’ is a constellation of other ideas and words (such as efficacy, productivity, privatization, marketization, consumerization, digitalization and globalization) which become a part of ELT once it is framed as an industry. Repeated often enough, ‘ELT as an industry’ can become a metaphor that we think and live by. Those activities that fall under the ELT umbrella, but which are not industries, become associated with the desirability of industrial practices through such discourse.

The shift from education, seen as a public service, to educational managerialism (where education is seen in industrial terms with a focus on efficiency, free market competition, privatization and a view of students as customers) can be traced to the 1980s and 1990s (Gewirtz, 2001). In 1999, under pressure from developed economies, the General Agreement on Trade in Services (GATS) transformed education into a commodity that could be traded like any other in the marketplace (Robertson, 2006). The global industrialisation and privatization of education continues to be promoted by transnational organisations (such as the World Bank and the OECD), well-funded free-market think-tanks (such as the Cato Institute), philanthro-capitalist foundations (such as the Gates Foundation) and educational businesses (such as Pearson) (Ball, 2012).

Efficacy and learning outcomes

Managerialist approaches to education require educational products and services to be measured and compared. In ELT, the most visible manifestation of this requirement is the current ubiquity of learning outcomes. Contemporary coursebooks are full of ‘can-do’ statements, although these are not necessarily of any value to anyone. Examples from one unit of one best-selling course include ‘Now I can understand advice people give about hotels’ and ‘Now I can read an article about unique hotels’ (McCarthy et al. 2014: 74). However, in a world where accountability is paramount, they are deemed indispensable. The problem from a pedagogical perspective is that teaching input does not necessarily equate with learning uptake. Indeed, there is no reason why it should.

Drawing on the Common European Framework of Reference for Languages (CEFR) for inspiration, new performance scales have emerged in recent years. These include the Cambridge English Scale and the Pearson Global Scale of English. Moving away from the broad six categories of the CEFR, such scales permit finer-grained measurement and we now see individual vocabulary and grammar items tagged to levels. Whilst such initiatives undoubtedly support measurements of efficacy, the problem from a pedagogical perspective is that they assume that language learning is linear and incremental, as opposed to complex and jagged.

Given the importance accorded to the measurement of language learning (or what might pass for language learning), it is unsurprising that attention is shifting towards the measurement of what is probably the most important factor impacting on learning: the teaching. Teacher competency scales have been developed by Cambridge Assessment, the British Council and EAQUALS (Evaluation and Accreditation of Quality Language Services), among others.

The backwash effects of the deployment of such scales are yet to be fully experienced, but the likely increase in the perception of both language learning and teacher learning as the synthesis of granularised ‘bits of knowledge’ is cause for concern.

Digital technology

Digital technology may offer advantages to both English language teachers and learners, but its rapid growth in language learning is the result, primarily but not exclusively, of the way it has been promoted by those who stand to gain financially. In education, generally, and in English language teaching, more specifically, advocacy of the privatization of education is always accompanied by advocacy of digitalization. The global market for digital English language learning products was reported to be $2.8 billion in 2015 and is predicted to reach $3.8 billion by 2020 (Ambient Insight, 2016).

In tandem with the increased interest in measuring learning outcomes, there is fierce competition in the market for high-stakes examinations, and these are increasingly digitally delivered and marked. In the face of this competition and in a climate of digital disruption, companies like Pearson and Cambridge English are developing business models of vertical integration where they can provide and sell everything from placement testing, to courseware (either print or delivered through an LMS), teaching, assessment and teacher training. Huge investments are being made in pursuit of such models. Pearson, for example, recently bought GlobalEnglish, Wall Street English, and set up a partnership with Busuu, thus covering all aspects of language learning from resources provision and publishing to off- and online training delivery.

As regards assessment, the most recent adult coursebook from Cambridge University Press (in collaboration with Cambridge English Language Assessment), ‘Empower’ (Doff, et. Al, 2015) sells itself on a combination of course material with integrated, validated assessment.

Besides its potential for scalability (and therefore greater profit margins), the appeal (to some) of platform-delivered English language instruction is that it facilitates assessment that is much finer-grained and actionable in real time. Digitization and testing go hand in hand.

Few English language teachers have been unaffected by the move towards digital. In the state sectors, large-scale digitization initiatives (such as the distribution of laptops for educational purposes, the installation of interactive whiteboards, the move towards blended models of instruction or the move away from printed coursebooks) are becoming commonplace. In the private sectors, online (or partially online) language schools are taking market share from the traditional bricks-and-mortar institutions.

These changes have entailed modifications to the skill-sets that teachers need to have. Two announcements at this conference reflect this shift. First of all, Cambridge English launched their ‘Digital Framework for Teachers’, a matrix of six broad competency areas organised into four levels of proficiency. Secondly, Aqueduto, the Association for Quality Education and Training Online, was launched, setting itself up as an accreditation body for online or blended teacher training courses.

Teachers’ pay and conditions

In the United States, and likely soon in the UK, the move towards privatization is accompanied by an overt attack on teachers’ unions, rights, pay and conditions (Selwyn, 2014). As English language teaching in both public and private sectors is commodified and marketized it is no surprise to find that the drive to bring down costs has a negative impact on teachers worldwide. Gwynt (2015), for example, catalogues cuts in funding, large-scale redundancies, a narrowing of the curriculum, intensified workloads (including the need to comply with ‘quality control measures’), the deskilling of teachers, dilapidated buildings, minimal resources and low morale in an ESOL department in one British further education college. In France, a large-scale study by Wickham, Cagnol, Wright and Oldmeadow (Linguaid, 2015; Wright, 2016) found that EFL teachers in the very competitive private sector typically had multiple employers, limited or no job security, limited sick pay and holiday pay, very little training and low hourly rates that were deteriorating. One of the principle drivers of the pressure on salaries is the rise of online training delivery through Skype and other online platforms, using offshore teachers in low-cost countries such as the Philippines. This type of training represents 15% in value and up to 25% in volume of all language training in the French corporate sector and is developing fast in emerging countries. These examples are illustrative of a broad global trend.


Given the current climate, teachers will benefit from closer networking with fellow professionals in order, not least, to be aware of the rapidly changing landscape. It is likely that they will need to develop and extend their skill sets (especially their online skills and visibility and their specialised knowledge), to differentiate themselves from competitors and to be able to demonstrate that they are in tune with current demands. More generally, it is important to recognise that current trends have yet to run their full course. Conditions for teachers are likely to deteriorate further before they improve. More than ever before, teachers who want to have any kind of influence on the way that marketization and industrialization are shaping their working lives will need to do so collectively.


Ambient Insight. 2016. The 2015-2020 Worldwide Digital English Language Learning Market.

Ball, S. J. 2012. Global Education Inc. Abingdon, Oxon.: Routledge

Doff, A., Thaine, C., Puchta, H., Stranks, J. and P. Lewis-Jones 2015. Empower. Cambridge: Cambridge University Press

Gewirtz, S. 2001. The Managerial School: Post-welfarism and Social Justice in Education. Abingdon, Oxon.: Routledge

Gwynt, W. 2015. ‘The effects of policy changes on ESOL’. Language Issues 26 / 2: 58 – 60

McCarthy, M., McCarten, J. and H. Sandiford 2014. Touchstone 2 Student’s Book Second Edition. Cambridge: Cambridge University Press

Linguaid, 2015. Le Marché de la Formation Langues à l’Heure de la Mondialisation. Guildford: Linguaid

Robertson, S. L. 2006. ‘Globalisation, GATS and trading in education services.’ published by the Centre for Globalisation, Education and Societies, University of Bristol, Bristol BS8 1JA, UK at

Selwyn, N. 2014. Distrusting Educational Technology. New York: Routledge

Wright, R. 2016. ‘My teacher is rich … or not!’ English Teaching Professional 103: 54 – 56



Ok, let’s be honest here. This post is about teacher training, but ‘development’ sounds more respectful, more humane, more modern. Teacher development (self-initiated, self-evaluated, collaborative and holistic) could be adaptive, but it’s unlikely that anyone will want to spend the money on developing an adaptive teacher development platform any time soon. Teacher training (top-down, pre-determined syllabus and externally evaluated) is another matter. If you’re not too clear about this distinction, see Penny Ur’s article in The Language Teacher.

decoding_adaptive jpgThe main point of adaptive learning tools is to facilitate differentiated instruction. They are, as Pearson’s latest infomercial booklet describes them, ‘educational technologies that can respond to a student’s interactions in real-time by automatically providing the student with individual support’. Differentiation or personalization (or whatever you call it) is, as I’ve written before  , the declared goal of almost everyone in educational power these days. What exactly it is may be open to question (see Michael Feldstein’s excellent article), as may be the question of whether or not it is actually such a desideratum (see, for example, this article ). But, for the sake of argument, let’s agree that it’s mostly better than one-size-fits-all.

Teachers around the world are being encouraged to adopt a differentiated approach with their students, and they are being encouraged to use technology to do so. It is technology that can help create ‘robust personalized learning environments’ (says the White House)  . Differentiation for language learners could be facilitated by ‘social networking systems, podcasts, wikis, blogs, encyclopedias, online dictionaries, webinars, online English courses,’ etc. (see Alexandra Chistyakova’s post on eltdiary ).

But here’s the crux. If we want teachers to adopt a differentiated approach, they really need to have experienced it themselves in their training. An interesting post on edweek  sums this up: If professional development is supposed to lead to better pedagogy that will improve student learning AND we are all in agreement that modeling behaviors is the best way to show people how to do something, THEN why not ensure all professional learning opportunities exhibit the qualities we want classroom teachers to have?

Differentiated teacher development / training is rare. According to the Center for Public Education’s Teaching the Teachers report , almost all teachers participate in ‘professional development’ (PD) throughout the year. However, a majority of those teachers find the PD in which they participate ineffective. Typically, the development is characterised by ‘drive-by’ workshops, one-size-fits-all presentations, ‘been there, done that’ topics, little or no modelling of what is being taught, a focus on rotating fads and a lack of follow-up. This report is not specifically about English language teachers, but it will resonate with many who are working in English language teaching around the world.cindy strickland

The promotion of differentiated teacher development is gaining traction: see here or here , for example, or read Cindy A. Strickland’s ‘Professional Development for Differentiating Instruction’.

Remember, though, that it’s really training, rather than development, that we’re talking about. After all, if one of the objectives is to equip teachers with a skills set that will enable them to become more effective instructors of differentiated learning, this is most definitely ‘training’ (notice the transitivity of the verbs ‘enable’ and ‘equip’!). In this context, a necessary starting point will be some sort of ‘knowledge graph’ (which I’ve written about here ). For language teachers, these already exist, including the European Profiling Grid , the Eaquals Framework for Language Teacher Training and Development, the Cambridge English Teaching Framework and the British Council’s Continuing Professional Development Framework (CPD) for Teachers  . We can expect these to become more refined and more granularised, and a partial move in this direction is the Cambridge English Digital Framework for Teachers  . Once a knowledge graph is in place, the next step will be to tag particular pieces of teacher training content (e.g. webinars, tasks, readings, etc.) to locations in the framework that is being used. It would not be too complicated to engineer dynamic frameworks which could be adapted to individual or institutional needs.cambridge_english_teaching_framework jpg

This process will be facilitated by the fact that teacher training content is already being increasingly granularised. Whether it’s an MA in TESOL or a shorter, more practically oriented course, things are getting more and more bite-sized, with credits being awarded to these short bites, as course providers face stiffer competition and respond to market demands.

Visible classroom home_page_screenshotClassroom practice could also form part of such an adaptive system. One tool that could be deployed would be Visible Classroom , an automated system for providing real-time evaluative feedback for teachers. There is an ‘online dashboard providing teachers with visual information about their teaching for each lesson in real-time. This includes proportion of teacher talk to student talk, number and type of questions, and their talking speed.’ John Hattie, who is behind this project, says that teachers ‘account for about 30% of the variance in student achievement and [are] the largest influence outside of individual student effort.’ Teacher development with a tool like Visible Classroom is ultimately all about measuring teacher performance (against a set of best-practice benchmarks identified by Hattie’s research) in order to improve the learning outcomes of the students.Visible_classroom_panel_image jpg

You may have noticed the direction in which this part of this blog post is going. I began by talking about social networking systems, podcasts, wikis, blogs and so on, and just now I’ve mentioned the summative, credit-bearing possibilities of an adaptive teacher development training programme. It’s a tension that is difficult to resolve. There’s always a paradox in telling anyone that they are going to embark on a self-directed course of professional development. Whoever pays the piper calls the tune and, if an institution decides that it is worth investing significant amounts of money in teacher development, they will want a return for their money. The need for truly personalised teacher development is likely to be overridden by the more pressing need for accountability, which, in turn, typically presupposes pre-determined course outcomes, which can be measured in some way … so that quality (and cost-effectiveness and so on) can be evaluated.

Finally, it’s worth asking if language teaching (any more than language learning) can be broken down into small parts that can be synthesized later into a meaningful and valuable whole. Certainly, there are some aspects of language teaching (such as the ability to use a dashboard on an LMS) which lend themselves to granularisation. But there’s a real danger of losing sight of the forest of teaching if we focus on the individual trees that can be studied and measured.