Archive for the ‘testing’ Category

by Philip Kerr & Andrew Wickham

from IATEFL 2016 Birmingham Conference Selections (ed. Tania Pattison) Faversham, Kent: IATEFL pp. 75 – 78

ELT publishing, international language testing and private language schools are all industries: products are produced, bought and sold for profit. English language teaching (ELT) is not. It is an umbrella term that is used to describe a range of activities, some of which are industries, and some of which (such as English teaching in high schools around the world) might better be described as public services. ELT, like education more generally, is, nevertheless, often referred to as an ‘industry’.

Education in a neoliberal world

The framing of ELT as an industry is both a reflection of how we understand the term and a force that shapes our understanding. Associated with the idea of ‘industry’ is a constellation of other ideas and words (such as efficacy, productivity, privatization, marketization, consumerization, digitalization and globalization) which become a part of ELT once it is framed as an industry. Repeated often enough, ‘ELT as an industry’ can become a metaphor that we think and live by. Those activities that fall under the ELT umbrella, but which are not industries, become associated with the desirability of industrial practices through such discourse.

The shift from education, seen as a public service, to educational managerialism (where education is seen in industrial terms with a focus on efficiency, free market competition, privatization and a view of students as customers) can be traced to the 1980s and 1990s (Gewirtz, 2001). In 1999, under pressure from developed economies, the General Agreement on Trade in Services (GATS) transformed education into a commodity that could be traded like any other in the marketplace (Robertson, 2006). The global industrialisation and privatization of education continues to be promoted by transnational organisations (such as the World Bank and the OECD), well-funded free-market think-tanks (such as the Cato Institute), philanthro-capitalist foundations (such as the Gates Foundation) and educational businesses (such as Pearson) (Ball, 2012).

Efficacy and learning outcomes

Managerialist approaches to education require educational products and services to be measured and compared. In ELT, the most visible manifestation of this requirement is the current ubiquity of learning outcomes. Contemporary coursebooks are full of ‘can-do’ statements, although these are not necessarily of any value to anyone. Examples from one unit of one best-selling course include ‘Now I can understand advice people give about hotels’ and ‘Now I can read an article about unique hotels’ (McCarthy et al. 2014: 74). However, in a world where accountability is paramount, they are deemed indispensable. The problem from a pedagogical perspective is that teaching input does not necessarily equate with learning uptake. Indeed, there is no reason why it should.

Drawing on the Common European Framework of Reference for Languages (CEFR) for inspiration, new performance scales have emerged in recent years. These include the Cambridge English Scale and the Pearson Global Scale of English. Moving away from the broad six categories of the CEFR, such scales permit finer-grained measurement and we now see individual vocabulary and grammar items tagged to levels. Whilst such initiatives undoubtedly support measurements of efficacy, the problem from a pedagogical perspective is that they assume that language learning is linear and incremental, as opposed to complex and jagged.

Given the importance accorded to the measurement of language learning (or what might pass for language learning), it is unsurprising that attention is shifting towards the measurement of what is probably the most important factor impacting on learning: the teaching. Teacher competency scales have been developed by Cambridge Assessment, the British Council and EAQUALS (Evaluation and Accreditation of Quality Language Services), among others.

The backwash effects of the deployment of such scales are yet to be fully experienced, but the likely increase in the perception of both language learning and teacher learning as the synthesis of granularised ‘bits of knowledge’ is cause for concern.

Digital technology

Digital technology may offer advantages to both English language teachers and learners, but its rapid growth in language learning is the result, primarily but not exclusively, of the way it has been promoted by those who stand to gain financially. In education, generally, and in English language teaching, more specifically, advocacy of the privatization of education is always accompanied by advocacy of digitalization. The global market for digital English language learning products was reported to be $2.8 billion in 2015 and is predicted to reach $3.8 billion by 2020 (Ambient Insight, 2016).

In tandem with the increased interest in measuring learning outcomes, there is fierce competition in the market for high-stakes examinations, and these are increasingly digitally delivered and marked. In the face of this competition and in a climate of digital disruption, companies like Pearson and Cambridge English are developing business models of vertical integration where they can provide and sell everything from placement testing, to courseware (either print or delivered through an LMS), teaching, assessment and teacher training. Huge investments are being made in pursuit of such models. Pearson, for example, recently bought GlobalEnglish, Wall Street English, and set up a partnership with Busuu, thus covering all aspects of language learning from resources provision and publishing to off- and online training delivery.

As regards assessment, the most recent adult coursebook from Cambridge University Press (in collaboration with Cambridge English Language Assessment), ‘Empower’ (Doff, et. Al, 2015) sells itself on a combination of course material with integrated, validated assessment.

Besides its potential for scalability (and therefore greater profit margins), the appeal (to some) of platform-delivered English language instruction is that it facilitates assessment that is much finer-grained and actionable in real time. Digitization and testing go hand in hand.

Few English language teachers have been unaffected by the move towards digital. In the state sectors, large-scale digitization initiatives (such as the distribution of laptops for educational purposes, the installation of interactive whiteboards, the move towards blended models of instruction or the move away from printed coursebooks) are becoming commonplace. In the private sectors, online (or partially online) language schools are taking market share from the traditional bricks-and-mortar institutions.

These changes have entailed modifications to the skill-sets that teachers need to have. Two announcements at this conference reflect this shift. First of all, Cambridge English launched their ‘Digital Framework for Teachers’, a matrix of six broad competency areas organised into four levels of proficiency. Secondly, Aqueduto, the Association for Quality Education and Training Online, was launched, setting itself up as an accreditation body for online or blended teacher training courses.

Teachers’ pay and conditions

In the United States, and likely soon in the UK, the move towards privatization is accompanied by an overt attack on teachers’ unions, rights, pay and conditions (Selwyn, 2014). As English language teaching in both public and private sectors is commodified and marketized it is no surprise to find that the drive to bring down costs has a negative impact on teachers worldwide. Gwynt (2015), for example, catalogues cuts in funding, large-scale redundancies, a narrowing of the curriculum, intensified workloads (including the need to comply with ‘quality control measures’), the deskilling of teachers, dilapidated buildings, minimal resources and low morale in an ESOL department in one British further education college. In France, a large-scale study by Wickham, Cagnol, Wright and Oldmeadow (Linguaid, 2015; Wright, 2016) found that EFL teachers in the very competitive private sector typically had multiple employers, limited or no job security, limited sick pay and holiday pay, very little training and low hourly rates that were deteriorating. One of the principle drivers of the pressure on salaries is the rise of online training delivery through Skype and other online platforms, using offshore teachers in low-cost countries such as the Philippines. This type of training represents 15% in value and up to 25% in volume of all language training in the French corporate sector and is developing fast in emerging countries. These examples are illustrative of a broad global trend.


Given the current climate, teachers will benefit from closer networking with fellow professionals in order, not least, to be aware of the rapidly changing landscape. It is likely that they will need to develop and extend their skill sets (especially their online skills and visibility and their specialised knowledge), to differentiate themselves from competitors and to be able to demonstrate that they are in tune with current demands. More generally, it is important to recognise that current trends have yet to run their full course. Conditions for teachers are likely to deteriorate further before they improve. More than ever before, teachers who want to have any kind of influence on the way that marketization and industrialization are shaping their working lives will need to do so collectively.


Ambient Insight. 2016. The 2015-2020 Worldwide Digital English Language Learning Market.

Ball, S. J. 2012. Global Education Inc. Abingdon, Oxon.: Routledge

Doff, A., Thaine, C., Puchta, H., Stranks, J. and P. Lewis-Jones 2015. Empower. Cambridge: Cambridge University Press

Gewirtz, S. 2001. The Managerial School: Post-welfarism and Social Justice in Education. Abingdon, Oxon.: Routledge

Gwynt, W. 2015. ‘The effects of policy changes on ESOL’. Language Issues 26 / 2: 58 – 60

McCarthy, M., McCarten, J. and H. Sandiford 2014. Touchstone 2 Student’s Book Second Edition. Cambridge: Cambridge University Press

Linguaid, 2015. Le Marché de la Formation Langues à l’Heure de la Mondialisation. Guildford: Linguaid

Robertson, S. L. 2006. ‘Globalisation, GATS and trading in education services.’ published by the Centre for Globalisation, Education and Societies, University of Bristol, Bristol BS8 1JA, UK at

Selwyn, N. 2014. Distrusting Educational Technology. New York: Routledge

Wright, R. 2016. ‘My teacher is rich … or not!’ English Teaching Professional 103: 54 – 56



About two and a half years ago when I started writing this blog, there was a lot of hype around adaptive learning and the big data which might drive it. Two and a half years are a long time in technology. A look at Google Trends suggests that interest in adaptive learning has been pretty static for the last couple of years. It’s interesting to note that 3 of the 7 lettered points on this graph are Knewton-related media events (including the most recent, A, which is Knewton’s latest deal with Hachette) and 2 of them concern McGraw-Hill. It would be interesting to know whether these companies follow both parts of Simon Cowell’s dictum of ‘Create the hype, but don’t ever believe it’.


A look at the Hype Cycle (see here for Wikipedia’s entry on the topic and for criticism of the hype of Hype Cycles) of the IT research and advisory firm, Gartner, indicates that both big data and adaptive learning have now slid into the ‘trough of disillusionment’, which means that the market has started to mature, becoming more realistic about how useful the technologies can be for organizations.

A few years ago, the Gates Foundation, one of the leading cheerleaders and financial promoters of adaptive learning, launched its Adaptive Learning Market Acceleration Program (ALMAP) to ‘advance evidence-based understanding of how adaptive learning technologies could improve opportunities for low-income adults to learn and to complete postsecondary credentials’. It’s striking that the program’s aims referred to how such technologies could lead to learning gains, not whether they would. Now, though, with the publication of a report commissioned by the Gates Foundation to analyze the data coming out of the ALMAP Program, things are looking less rosy. The report is inconclusive. There is no firm evidence that adaptive learning systems are leading to better course grades or course completion. ‘The ultimate goal – better student outcomes at lower cost – remains elusive’, the report concludes. Rahim Rajan, a senior program office for Gates, is clear: ‘There is no magical silver bullet here.’

The same conclusion is being reached elsewhere. A report for the National Education Policy Center (in Boulder, Colorado) concludes: Personalized Instruction, in all its many forms, does not seem to be the transformational technology that is needed, however. After more than 30 years, Personalized Instruction is still producing incremental change. The outcomes of large-scale studies and meta-analyses, to the extent they tell us anything useful at all, show mixed results ranging from modest impacts to no impact. Additionally, one must remember that the modest impacts we see in these meta-analyses are coming from blended instruction, which raises the cost of education rather than reducing it (Enyedy, 2014: 15 -see reference at the foot of this post). In the same vein, a recent academic study by Meg Coffin Murray and Jorge Pérez (2015, ‘Informing and Performing: A Study Comparing Adaptive Learning to Traditional Learning’) found that ‘adaptive learning systems have negligible impact on learning outcomes’.

future-ready-learning-reimagining-the-role-of-technology-in-education-1-638In the latest educational technology plan from the U.S. Department of Education (‘Future Ready Learning: Reimagining the Role of Technology in Education’, 2016) the only mentions of the word ‘adaptive’ are in the context of testing. And the latest OECD report on ‘Students, Computers and Learning: Making the Connection’ (2015), finds, more generally, that information and communication technologies, when they are used in the classroom, have, at best, a mixed impact on student performance.

There is, however, too much money at stake for the earlier hype to disappear completely. Sponsored cheerleading for adaptive systems continues to find its way into blogs and national magazines and newspapers. EdSurge, for example, recently published a report called ‘Decoding Adaptive’ (2016), sponsored by Pearson, that continues to wave the flag. Enthusiastic anecdotes take the place of evidence, but, for all that, it’s a useful read.

In the world of ELT, there are plenty of sales people who want new products which they can call ‘adaptive’ (and gamified, too, please). But it’s striking that three years after I started following the hype, such products are rather thin on the ground. Pearson was the first of the big names in ELT to do a deal with Knewton, and invested heavily in the company. Their relationship remains close. But, to the best of my knowledge, the only truly adaptive ELT product that Pearson offers is the PTE test.

Macmillan signed a contract with Knewton in May 2013 ‘to provide personalized grammar and vocabulary lessons, exam reviews, and supplementary materials for each student’. In December of that year, they talked up their new ‘big tree online learning platform’: ‘Look out for the Big Tree logo over the coming year for more information as to how we are using our partnership with Knewton to move forward in the Language Learning division and create content that is tailored to students’ needs and reactive to their progress.’ I’ve been looking out, but it’s all gone rather quiet on the adaptive / platform front.

In September 2013, it was the turn of Cambridge to sign a deal with Knewton ‘to create personalized learning experiences in its industry-leading ELT digital products for students worldwide’. This year saw the launch of a major new CUP series, ‘Empower’. It has an online workbook with personalized extra practice, but there’s nothing (yet) that anyone would call adaptive. More recently, Cambridge has launched the online version of the 2nd edition of Touchstone. Nothing adaptive there, either.

Earlier this year, Cambridge published The Cambridge Guide to Blended Learning for Language Teaching, edited by Mike McCarthy. It contains a chapter by M.O.Z. San Pedro and R. Baker on ‘Adaptive Learning’. It’s an enthusiastic account of the potential of adaptive learning, but it doesn’t contain a single reference to language learning or ELT!

So, what’s going on? Skepticism is becoming the order of the day. The early hype of people like Knewton’s Jose Ferreira is now understood for what it was. Companies like Macmillan got their fingers badly burnt when they barked up the wrong tree with their ‘Big Tree’ platform.

Noel Enyedy captures a more contemporary understanding when he writes: Personalized Instruction is based on the metaphor of personal desktop computers—the technology of the 80s and 90s. Today’s technology is not just personal but mobile, social, and networked. The flexibility and social nature of how technology infuses other aspects of our lives is not captured by the model of Personalized Instruction, which focuses on the isolated individual’s personal path to a fixed end-point. To truly harness the power of modern technology, we need a new vision for educational technology (Enyedy, 2014: 16).

Adaptive solutions aren’t going away, but there is now a much better understanding of what sorts of problems might have adaptive solutions. Testing is certainly one. As the educational technology plan from the U.S. Department of Education (‘Future Ready Learning: Re-imagining the Role of Technology in Education’, 2016) puts it: Computer adaptive testing, which uses algorithms to adjust the difficulty of questions throughout an assessment on the basis of a student’s responses, has facilitated the ability of assessments to estimate accurately what students know and can do across the curriculum in a shorter testing session than would otherwise be necessary. In ELT, Pearson and EF have adaptive tests that have been well researched and designed.

Vocabulary apps which deploy adaptive technology continue to become more sophisticated, although empirical research is lacking. Automated writing tutors with adaptive corrective feedback are also developing fast, and I’ll be writing a post about these soon. Similarly, as speech recognition software improves, we can expect to see better and better automated adaptive pronunciation tutors. But going beyond such applications, there are bigger questions to ask, and answers to these will impact on whatever direction adaptive technologies take. Large platforms (LMSs), with or without adaptive software, are already beginning to look rather dated. Will they be replaced by integrated apps, or are apps themselves going to be replaced by bots (currently riding high in the Hype Cycle)? In language learning and teaching, the future of bots is likely to be shaped by developments in natural language processing (another topic about which I’ll be blogging soon). Nobody really has a clue where the next two and a half years will take us (if anywhere), but it’s becoming increasingly likely that adaptive learning will be only one very small part of it.


Enyedy, N. 2014. Personalized Instruction: New Interest, Old Rhetoric, Limited Results, and the Need for a New Direction for Computer-Mediated Learning. Boulder, CO: National Education Policy Center. Retrieved 17.07.16 from

There are a number of reasons why we sometimes need to describe a person’s language competence using a single number. Most of these are connected to the need for a shorthand to differentiate people, in summative testing or in job selection, for example. Numerical (or grade) allocation of this kind is so common (and especially in times when accountability is greatly valued) that it is easy to believe that this number is an objective description of a concrete entity, rather than a shorthand description of an abstract concept. In the process, the abstract concept (language competence) becomes reified and there is a tendency to stop thinking about what it actually is.

Language is messy. It’s a complex, adaptive system of communication which has a fundamentally social function. As Diane Larsen-Freeman and others have argued patterns of use strongly affect how language is acquired, is used, and changes. These processes are not independent of one another but are facets of the same complex adaptive system. […] The system consists of multiple agents (the speakers in the speech community) interacting with one another [and] the structures of language emerge from interrelated patterns of experience, social interaction, and cognitive mechanisms.

As such, competence in language use is difficult to measure. There are ways of capturing some of it. Think of the pages and pages of competency statements in the Common European Framework, but there has always been something deeply unsatisfactory about documents of this kind. How, for example, are we supposed to differentiate, exactly and objectively, between, say, can participate fully in an interview (C1) and can carry out an effective, fluent interview (B2)? The short answer is that we can’t. There are too many of these descriptors anyway and, even if we did attempt to use such a detailed tool to describe language competence, we would still be left with a very incomplete picture. There is at least one whole book devoted to attempts to test the untestable in language education (edited by Amos Paran and Lies Sercu, Multilingual Matters, 2010).

So, here is another reason why we are tempted to use shorthand numerical descriptors (such as A1, A2, B1, etc.) to describe something which is very complex and abstract (‘overall language competence’) and to reify this abstraction in the process. From there, it is a very short step to making things even more numerical, more scientific-sounding. Number-creep in recent years has brought us the Pearson Global Scale of English which can place you at a precise point on a scale from 10 to 90. Not to be outdone, Cambridge English Language Assessment now has a scale that runs from 80 points to 230, although Cambridge does, at least, allocate individual scores for four language skills.

As the title of this post suggests (in its reference to Stephen Jay Gould’s The Mismeasure of Man), I am suggesting that there are parallels between attempts to measure language competence and the sad history of attempts to measure ‘general intelligence’. Both are guilty of the twin fallacies of reification and ranking – the ordering of complex information as a gradual ascending scale. These conceptual fallacies then lead us, through the way that they push us to think about language, into making further conceptual errors about language learning. We start to confuse language testing with the ways that language learning can be structured.

We begin to granularise language. We move inexorably away from difficult-to-measure hazy notions of language skills towards what, on the surface at least, seem more readily measurable entities: words and structures. We allocate to them numerical values on our testing scales, so that an individual word can be deemed to be higher or lower on the scale than another word. And then we have a syllabus, a synthetic syllabus, that lends itself to digital delivery and adaptive manipulation. We find ourselves in a situation where materials writers for Pearson, writing for a particular ‘level’, are only allowed to use vocabulary items and grammatical structures that correspond to that ‘level’. We find ourselves, in short, in a situation where the acquisition of a complex and messy system is described as a linear, additive process. Here’s an example from the Pearson website: If you score 29 on the scale, you should be able to identify and order common food and drink from a menu; at 62, you should be able to write a structured review of a film, book or play. And because the GSE is so granular in nature, you can conquer smaller steps more often; and you are more likely to stay motivated as you work towards your goal. It’s a nonsense, a nonsense that is dictated by the needs of testing and adaptive software, but the sciency-sounding numbers help to hide the conceptual fallacies that lie beneath.

Perhaps, though, this doesn’t matter too much for most language learners. In the early stages of language learning (where most language learners are to be found), there are countless millions of people who don’t seem to mind the granularised programmes of Duolingo or Rosetta Stone, or the Grammar McNuggets of coursebooks. In these early stages, anything seems to be better than nothing, and the testing is relatively low-stakes. But as a learner’s interlanguage becomes more complex, and as the language she needs to acquire becomes more complex, attempts to granularise it and to present it in a linearly additive way become more problematic. It is for this reason, I suspect, that the appeal of granularised syllabuses declines so rapidly the more progress a learner makes. It comes as no surprise that, the further up the scale you get, the more that both teachers and learners want to get away from pre-determined syllabuses in coursebooks and software.

Adaptive language learning software is continuing to gain traction in the early stages of learning, in the initial acquisition of basic vocabulary and structures and in coming to grips with a new phonological system. It will almost certainly gain even more. But the challenge for the developers and publishers will be to find ways of making adaptive learning work for more advanced learners. Can it be done? Or will the mismeasure of language make it impossible?

Duolingo testing

Posted: September 6, 2014 in testing
Tags: , , , , ,

After a break of two years, I recently returned to Duolingo in an attempt to build my German vocabulary. The attempt lasted a week. A few small things had changed, but the essentials had not, and my amusement at translating sentences like The duck eats oranges, A red dog wears white clothes or The fly is important soon turned to boredom and irritation. There are better, free ways of building vocabulary in another language.

Whilst little is new in the learning experience of Duolingo, there are significant developments at the company. The first of these is a new funding round in which they raised a further $20 million, bringing total investment to close to $40 million. Duolingo now has more than 25 million users, half of whom are described as ‘active’, and, according to Louis von Ahn,  the company’s founder, their ambition is to dominate the language learning market. Approaching their third anniversary, though, Duolingo will need, before long, to turn a profit or, at least, to break even. The original plan, to use the language data generated by users of the site to power a paying translation service, is beginning to bear fruit, with contracts with CNN and BuzzFeed. But Duolingo is going to need other income streams. This may well be part of the reason behind their decision to develop and launch their own test.

Duolingo’s marketing people, however, are trying to get another message across: Every year, over 30 million job seekers and students around the world are forced to take a test to prove that they know English in order to apply for a job or school. For some, these tests can cost their family an entire month’s salary. And not only that, taking them typically requires traveling to distant examination facilities and waiting weeks for the results. We believe there should be a better way. This is why today I’m proud to announce the beta release of the Duolingo Test Center, which was created to give everyone equal access to jobs and educational opportunities. Now anyone can conveniently certify their English skills from home, on their mobile device, and for only $20. That’s 1/10th the cost of existing tests. Talking the creative disruption talk, Duolingo wants to break into the “archaic” industry of language proficiency tests. Basically, then, they want to make the world a better place. I seem to have heard this kind of thing before.

The tests will cost $20. Gina Gotthilf , Duolingo’s head of marketing, explains the pricing strategy: We came up with the smallest value that works for us and that a lot of people can pay. Duolingo’s main markets are now the BRICS countries. In China, for example, 1.5 million people signed up with Duolingo in just one week in April of this year, according to @TECHINASIA . Besides China, Duolingo has expanded into India, Japan, Korea, Taiwan, Hong Kong, Vietnam and Indonesia this year. (Brazil already has 2.4 million users, and there are 1.5 million in Mexico.) That’s a lot of potential customers.

So, what do you get for your twenty bucks? Not a lot, is the short answer. The test lasts about 18 minutes. There are four sections, and adaptive software analyses the testee’s responses to determine the level of difficulty of subsequent questions. The first section requires users to select real English words from a list which includes invented words. The second is a short dictation, the third is a gapfill, and the fourth is a read-aloud task which is recorded and compared to a native-speaker norm. That’s it.Item types

Duolingo claims that the test scores correlate very well with TOEFL, but the claim is based on a single study by a University of Pittsburgh professor that was sponsored by Duolingo. Will further studies replicate the findings? I, for one, wouldn’t bet on it, but I won’t insult your intelligence by explaining my reasons. Test validity and reliability, then, remain to be proved, but even John Lehoczky , interim executive vice president of Carnegie Mellon University (Duolingo was developed by researchers from Carnegie Mellon’s computer science department) acknowledges that at this point [the test] is not a fit vehicle for undergraduate admissions.

Even more of a problem than validity and reliability, however, is the question of security. The test is delivered via the web or smartphone apps (Android and iOS). Testees have to provide photo ID and a photo taken on the device they are using. There are various rules (they must be alone, no headphones, etc) and a human proctor reviews the test after it has been completed. This is unlikely to impress authorities like the British immigration authorities, which recently refused to recognise online TOEFL and TOEIC qualifications, after a BBC documentary revealed ‘systematic fraud’ in the taking of these tests.

There will always be a market of sorts for valueless qualifications (think, for example, of all the cheap TEFL courses that can be taken online), but to break into the monopoly of TOEFL and IELTS (and soon perhaps Pearson), Duolingo will need to deal with the issues of validity, reliability and security. If they don’t, few – if any – institutions of higher education will recognise the test. But if they do, they’ll need to spend more money: a team of applied linguists with expertise in testing would be a good start, and serious proctoring doesn’t come cheap. Will they be able to do this and keep the price down to $20?